If the package cancellation occurs 8 days or greater than the earliest arrival date or scheduled activity within your package, you will be refunded your full purchase amount.
If the package cancellation occurs 4-7 days prior to the earliest arrival date or scheduled activity within your package, you will be refunded your purchase amount minus a 10% cancellation fee.
There will be no refunds if the package cancellation occurs within the 3 day period prior to the first arrival or scheduled activity. If you need to cancel in this time frame, please call customer service at 877-368-3782 to discuss your order as soon as you can to see if any refund may be possible.
Cancellation Protection Plan
You are given the option to purchase cancellation protection for an additional $7.95. This allows you to cancel your package up to 72 hours prior to the first day of arrival or scheduled activity in your Package without any additional fees or penalties. You will be refunded the full amount of your purchase. The cost of the cancellation protection is non-refundable.
* The cut-offs times for cancellations are calculated from midnight CST. (Example: Earliest scheduled activity in my package is 10:00am on June 20. Cancellation could occur up until midnight on June 16 in order to receive any refund.
Neither title nor intellectual property rights are transferred to you by access to this site. USE OF SITE. You may only use our site if you are at least 18 years of age and can enter into binding contracts (our site is not available for use by minors). You will be financially accountable for all uses of our site by you and anyone using your password and login information. You may only use our site to make legitimate reservations or purchases. We may, at any time and without advance notice or liability, terminate or restrict your access to all or any component of our site. We will use our reasonable commercial efforts to keep our site available on a 24-hour/7-day-a- week basis, subject to necessary scheduled downtime for maintenance, unscheduled maintenance and system outages. We cannot promise that our site will be error-free, that defects or errors will be corrected or that our site or the servers that make it available are free from viruses or other harmful components. You will not use any device, software or routine that interferes or attempts to interfere with the normal operation of our site or take any action that imposes an unreasonable load on our computer equipment. For your information your access to our site may not be uninterrupted or available at all times.
HYPER-LINKS This site may be hyper-linked to other sites which are not maintained by, or related to, THE COMPANY. Hyper-links to such sites are provided as a service to users and are not sponsored by or affiliated with this site or THE COMPANY. THE COMPANY has not reviewed any or all of such sites and is not responsible for the content of those sites. Hyper-links are to be accessed at the user's own risk, and THE COMPANY makes no representations or warranties about the content, completeness or accuracy of these hyper-links or the sites hyper-linked to this site. Further, the inclusion of any hyper-link to a third-party site does not necessarily imply endorsement by THE COMPANY of that site.
REVIEW OF TRANSMISSIONS. THE COMPANY may, from time to time monitor and review any information transmitted or received through this site and reserves the right to censor, edit, remove or prohibit the transmission or receipt of any information that THE COMPANY deems inappropriate or in violation of these terms and conditions. During monitoring, the information may be examined, recorded or copied, and your use of this site constitutes your consent to such monitoring and review.
TAX CHARGES. The tax charge on hotel and attraction transactions is a recovery of all applicable transaction taxes (e.g. sales and use, occupancy, room tax, excise tax, value added tax, etc) that is paid to the vendors (e.g. hotels, etc.) in connection with your travel arrangements. THE COMPANY is not the vendor collecting and remitting said tax to the applicable tax authorities. The vendors bill all applicable taxes to THE COMPANY and THE COMPANY in turn remits such tax directly to the vendor. Tax rates vary from location to location. The companies actual tax cost paid to the vendor may vary from the tax charge, depending upon the rates, taxability, etc. in effect at the time of the actual use of the hotel, attraction, etc. by our customer. The type of tax charged by the vendor will vary by service and location.
SERVICE FEE. These fees cover the costs incurred by THE COMPANY in servicing your travel reservation. Separate terms and conditions will apply to your reservation and purchase of travel-related goods and services that you select. You agree to abide by the terms or conditions of purchase imposed by any supplier with whom you elect to deal, including, but not limited to, payment of all amounts when due and compliance with all rules and restrictions regarding availability of rates, fares, products, or services. You shall be completely responsible for all charges, fees, duties, taxes, and assessments arising out of the use of this Web site.
INFORMATION THAT YOU PROVIDE. You may not post, send, submit, publish, or transmit in connection with this site any material that:
You do not have the right to post, including proprietary material of any third party; Advocates illegal activity or discusses intent to commit an illegal act; Is vulgar, obscene, pornographic, or indecent; Does not pertain directly to this site; Threatens or abuses others, libels, defames, invades privacy, stalks, is obscene, pornographic, racist, abusive, harassing, threatening or offensive; Seeks to exploit or harm children by exposing them to inappropriate content, asking for personally identifiable details or otherwise; Infringes any intellectual property or other right of any entity or person, including violating anyone's copyrights or trademarks or their rights of publicity; Violates any law or may be considered to violate any law; Impersonates or misrepresents your connection to any other entity or person or otherwise manipulates headers or identifiers to disguise the origin of the content; Advertises any commercial endeavor (e.g., offering for sale products or services) or otherwise engages in any commercial activity (e.g., conducting raffles or contests, displaying sponsorship banners, and/or soliciting goods or services) except as may be specifically authorized on this site; Solicits funds, advertisers or sponsors; includes programs which contain viruses, worms and/or Trojan horses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer software or hardware or telecommunications; disrupts the normal flow of dialogue, causes a screen to scroll faster than other users are able to type, or otherwise act in a way which affects the ability of other people to engage in real time activities via this site; Includes MP3 format files; Amounts to a 'pyramid' or similar scheme; Disobeys any policy or regulations established from time to time regarding use of this site or any networks connected to this site; or Contains hyper-links to other sites that contain content that falls within the descriptions set forth above.
SUBMISSIONS. You hereby grant to THE COMPANY the royalty-free, perpetual, irrevocable, worldwide, non exclusive right and license to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, perform, and display all content, remarks, suggestions, ideas, graphics, or other information communicated to THE COMPANY through this site (together, the "Submission"), and to incorporate any Submission in other works in any form, media, or technology now known or later developed. THE COMPANY will not be required to treat any Submission as confidential, and may use any Submission in its business (including without limitation, for products or advertising) without incurring any liability for royalties or any other consideration of any kind, and will not incur any liability as a result of any similarities that may appear in future COMPANY operations.
SECURITY. Any passwords used for this site are for individual use only. You will be responsible for the security of your password (if any). THE COMPANY will be entitled to monitor your password and, at its discretion, require you to change it. If you use a password that THE COMPANY considers insecure, THE COMPANY will be entitled to require the password to be changed and/or terminate your account.
ATTORNEY'S FEES. If THE COMPANY or its affiliates take any action to enforce this User Agreement and these terms and conditions, such parties will be entitled to recover from you, and you agree to pay, all reasonable and necessary attorney's fees and any cost of litigation, in addition to any other relief, at law or in equity, to which such parties may be entitled.
INJUNCTIVE RELIEF. You acknowledge that a violation or attempted violation of any of this User Agreement and these terms and conditions will cause such damage to THE COMPANY as will be irreparable, the exact amount of which would be difficult to ascertain and for which there will be no adequate remedy at law. Accordingly, you agree that THE COMPANY shall be entitled as a matter of right to an injunction issued by any court of competent jurisdiction, restraining such violation or attempted violation of these terms and conditions by You, or Your affiliates, partners, or agents, as well as recover from You any and all costs and expenses sustained or incurred by THE COMPANY in obtaining such an injunction, including, without limitation, reasonable attorney's fees. You agree that no bond or other security shall be required in connection with such injunction.
TERMINATION. THE COMPANY may terminate this User Agreement and these terms and conditions and/or the provision of any of the services at any time for any reason, including any improper use of this site or your failure to comply with these terms and conditions. Such termination shall not effect any right to relief to which THE COMPANY and its third party providers and distributors may be entitled, at law or in equity. Upon termination of this User Agreement and these terms and conditions, all rights granted to you will terminate and revert to THE COMPANY and its third party providers or distributors, as applicable.
ASSIGNMENT. You may not assign, convey, subcontract or delegate your rights, duties or obligations hereunder.
MODIFICATION. THE COMPANY may at any time modify these terms and conditions and your continued use of this site will be conditioned upon the terms and conditions in force at the time of your use.
SEVERABILITY. These terms and conditions shall be deemed severable. In the event that any provision is determined to be unenforceable or invalid, such provision shall nonetheless be enforced to the fullest extent permitted by applicable law, and such determination shall not affect the validity and enforceability of any other remaining provisions.
HEADINGS. The headings used in this User Agreement are included for convenience only and will not limit or otherwise affect the terms and conditions herein.
ENTIRE AGREEMENT. This User Agreement, together with any terms and conditions incorporated herein or referred to herein constitute the entire agreement between us relating to the subject matter hereof, and supersedes any prior understandings or agreements (whether oral or written) regarding the subject matter, and may not be amended or modified except in writing or by making such amendments or modifications available on this site.
Information Collection and Use: ibranson.com is operated from 3601 Shepherd of the Hills, Branson, MO, 65616, and is part of Tripium, L.L.C. We can be reached by e-mail at email@example.com.
Tripium, L.L.C. and ibranson.com are the sole owner of the information collected on this site. We will not sell, share, or rent this information to others in ways different from what is disclosed in this statement. We consider the following to be Personal Identifying Information: your e-mail address, name, password, mailing address, and credit card information. This web site does not collect Personal Identifying Information about a user other than information that is voluntarily provided to our Company; (For example, we retain the Personal Identifying Information that a user provides when he or she chooses to create an account at ibranson.com).
Tripium, L.L.C. recognizes the importance of protecting the privacy of Personal Identifying Information about you as a user of our web site. We consider the following to be Personal Identifying Information: your e-mail address, name, password, mailing address, and credit card information. This web site does not collect Personal Identifying Information about a user other than information that is voluntarily provided to our Company; in this way, we can serve the user's needs as well as our own legitimate business purposes.
Our company uses a user's Personal Identifying Information in order to help us improve our web site, or for our company's marketing and promotional purposes if you have opted to receive these kinds of communications. This information will be treated confidentially within our company. While our policy is not to share this information with third parties, we do share aggregate information with other companies within Tripium, L.L.C.
Member Registration: In order to use certain areas of this site, a user must complete the registration form. During registration a user is required to give his or her name, address telephone number, e-mail address (this will be used for your login name) and a password. This information is collected for several reasons including: (i) personal identification; (ii) to process orders through the system; (iii) to allow us to contact you for customer support, if necessary; (iv) to customize the content of our site to meet you specific needs; and (v) for the continuing development and improvement of the ibranson.com site. Demographic information (such as your age group, recreational interests, etc.) is optional, but encouraged so we can provide a more personalized experience on our site. As a member you will occasionally receive updates from us about special offers, travel information, new ibranson.com services, and other noteworthy new items. However, you may always decline to receive these email messages. (See our Opt Out policy described below.) You may also receive postal mail notifications from us about special promotions, surveys, contest, sweepstakes, trip information, or other travel opportunities on ibranson.com and its marketing partners.
Purchasing: We request information from the user on our purchase form. Here a user must provide contact information (like name and shipping address) and financial information (like credit card number, expiration date). This information is used for billing purposes and to fill customer's orders. If we have trouble processing an order, this contact information is used to get in touch with the user. When you purchase travel services through ibranson.com, we provide information about you to the hotel, theater, attraction or other involved third party to ensure the successful fulfillment of your travel arrangements. This information must be shard with our travel suppliers to confirm your reservation and travel preferences. We do not sell individual customer names or other private profile information to third parties and have no intention of doing so in the future.
Cookies: A cookie is a piece of data stored on the user's hard drive tied to aggregate information about the user. Once the user closes their browser, the cookie simply terminates. For instance, by setting a cookie on our site, the user would not have to log in a password more than once, thereby saving time while on our site. If a user rejects the cookie, they may still use our site. The only drawback to this is that the user will not be able to purchase through our site. Cookies can also enable us to track and target the interests of our users to enhance the experience on our site.
Advertising: We may display online advertisements. We share aggregated and non-identifying information about our Visitors and Members collected through the registration process as well as through online surveys and promotions with these advertisers. Additionally, in some instances, we use this aggregated and non-identifying information to deliver tailored advertisements. Based upon the aggregated and non-identifying information we have collected, we may then display the advertisement to the intended audience. ibranson.com does not share personal information about its Visitors or Members with these advertisers.
Log Files: Like most standard web site servers we use log files. This includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, platform type, date/time stamp, and number of clicks to analyze trends, administer the site, track user's movement in the aggregate, and gather broad demographic information for aggregate use. IP addresses, etc. are not linked to personally identifiable information.
Sharing: We will share aggregated demographic information with our partners and advertisers. This is not linked to any personal information that can identify any individual person. We use an outside credit card processing company to bill users for goods and services. This company does not retain, share, store or use personally identifiable information for any secondary purposes. In some instances ibranson.com and a third-party may partner to jointly promote a service. When the user signs up for these services, we will share names, or other contact information that is necessary to provide these services. These partners are not allowed to use personally identifiable information except for the purpose of providing these services.
Special Cases: It is ibranson.com's policy not to use or share the personal information about Visitors or Members in ways unrelated to the ones described above. However, ibranson.com may disclose personal information , or information regarding use of the Services or Web sites accessible through our Services, for any reason if, in our sole discretion, we believe that it is reasonable to do so, including: to satisfy laws, such as the Electronic communications Privacy Act, regulations, or government or legal requests for such information; to disclose information that is necessary to identify, contact, or bring legal action against someone who may be violating our Acceptable Use Policy or other user policies; to operate our Services properly; or to protect ibranson.com and our Members.
Responses To Email Inquiries: When visitors or Members send email inquiries or suggestions to ibranson.com, the return email address or telephone number is used to answer the email inquiry we receive. ibranson.com does not use the return email address for any other purpose and does not share the return email address with any third party.
Newsletters: If you receive e-mail newsletters but want to unsubscribe, simply visit the "my account" page, login, and uncheck the newsletters you'd no longer like to receive.
Service Announcements: On rare occasions it is necessary to send out a strictly service related announcement. For instance, if our service is temporarily suspended for maintenance we might send users an e-mail. Generally, users may not opt-out of these communications, though they can remove their account information. However, these communications are not promotional in nature.
Customer Service: We communicate with users on a regular basis to provide requested services and in regard to issues relating to their account we reply via e-mail or phone in accordance with the users' wishes when a user submits their information through our Feedback and Comments form.
Surveys & Contests: From time-to-time our site requests information from users via surveys or contests. Participation in these surveys or contests is completely voluntary and the user therefore has a choice whether or not to disclose this information. Information requested may include contact information (such as name and shipping address), and demographic information (such as zip code, age level). Contact information will be used to notify the winners and award prizes. Survey information will be used for purposes of monitoring or improving the use and satisfaction of this site. This information is not shared with third parties, unless specifically stated otherwise or in special circumstances.
E-mail A Friend: If a user elects to use our referral service for informing a friend about our site, we ask them for the friend's name and e-mail address. ibranson.com will automatically send the friend a one-time e-mail inviting them to visit the site.
Security: This web site takes every precaution to protect our users' information. When users submit sensitive information via the web site, your information is protected both online and off-line. While we make every effort to ensure the integrity and security of our network, we cannot guarantee that our security measures will prevent malicious third party "hackers" from illegally obtaining this information. As a user, you are solely responsible for maintaining the secrecy of your passwords and any account information.
When our purchase form asks users to enter sensitive information (such as credit card number), that information is encrypted and is protected with the best encryption software in the industry - SSL. While on a secure page, such as our order form, the lock icon on the bottom of Web browsers such as Netscape Navigator and Microsoft Internet Explorer becomes locked, as opposed to un-locked, or open, when you are just "surfing".
While we use SSL encryption to protect sensitive information online, we also do everything in our power to protect user-information off-line. All of our users' information, not just the sensitive information mentioned above, is restricted in our offices. Only employees who need the information to perform a specific job (for example, our billing clerk or a customer service representative) are granted access to personally identifiable information. Furthermore, ALL employees are kept up-to-date on our security and privacy practices. Our servers that we store personally identifiable information on are kept in a secure environment, in a locked cabinet.
If you have any questions about the security at our web site, you can send an e-mail to firstname.lastname@example.org.
Correction/Updating Personal Information: If a user's personally identifiable information changes (such as your e-mail address), we provide a way to correct and update that user's personal data provided to us. This can usually be done at the profile management page "My Account" or by e-mailing our Customer Support at CustomerCare@ibranson.com.
Opt-Out Policy: If you choose to remove yourself from our mailing list(s) simply visit the "my account" page, login, and uncheck any communication you no longer want to receive.
|LIABILITY DISCLAIMER:THE INCLUSION OR OFFERING FOR SALE OF ANY PRODUCTS OR SERVICES ON THIS WEB SITE DOES NOT CONSTITUTE ANY ENDORSEMENT OR RECOMMENDATION OF SUCH PRODUCTS OR SERVICES BY THE COMPANY OR ITS AFFILIATES AND RELATED BUSINESSES. THE HOTELS, ATTRACTIONS, AND OTHER SUPPLIERS PROVIDING TRAVEL OR OTHER SERVICES FOR THE COMPANY ARE INDEPENDENT CONTRACTORS AND NOT AGENTS OR EMPLOYEES OF THE COMPANY OR ITS AFFILIATES AND RELATED BUSINESSES. THE COMPANY, IT'S AFFILIATES, AND RELATED BUSINESSES ARE NOT LIABLE FOR THE ACTS, ERRORS, OMISSIONS, REPRESENTATIONS, WARRANTIES, BREACHES OR NEGLIGENCE OF ANY SUCH SUPPLIERS OR FOR ANY PERSONAL INJURIES, DEATH, PROPERTY DAMAGE, OR OTHER DAMAGES OR EXPENSES RESULTING FROM THE USE OF THIS WEBSITE AND THE SUPPLIER. THE COMPANY, IT'S AFFILIATES, AND RELATED BUSINESSES HAVE NO LIABILITY AND WILL MAKE NO REFUND IN THE EVENT OF ANY DELAY, CANCELLATION, OVERBOOKING, STRIKE, FORCE MAJEURE OR OTHER CAUSES BEYOND THEIR DIRECT CONTROL, AND THEY HAVE NO RESPONSIBILITY FOR ANY ADDITIONAL EXPENSE, OMISSIONS, DELAYS, RE-ROUTING OR ACTS OF ANY GOVERNMENT OR AUTHORITY.
IN NO EVENT SHALL THE COMPANY, ITS AFFILIATES AND RELATED BUSINESSES, AND/OR THEIR RESPECTIVE SUPPLIERS BE LIABLE FOR ANY DIRECT, INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES ARISING OUT OF, OR IN ANY WAY CONNECTED WITH, THE USE OF THIS WEB SITE OR WITH THE DELAY OR INABILITY TO USE THIS WEB SITE, OR FOR ANY INFORMATION, SOFTWARE, PRODUCTS, AND SERVICES OBTAINED THROUGH THIS WEB SITE, OR OTHERWISE ARISING OUT OF THE USE OF THIS WEB SITE, WHETHER BASED ON CONTRACT, TORT, STRICT LIABILITY, OR OTHERWISE, EVEN IF THE COMPANY, ITS AFFILIATES, AND/OR THEIR RESPECTIVE SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF DAMAGES. BECAUSE SOME STATES/JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATION MAY NOT APPLY TO YOU.
YOUR USE OF THIS SITE IS AT YOUR OWN RISK. THE CONTENT SOFTWARE, PRODUCTS, AND SERVICES ARE PROVIDED "AS IS" AND WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESSED OR IMPLIED. THE COMPANY DISCLAIMS ALL WARRANTIES, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, OR NON-INFRINGEMENT. THE COMPANY DOES NOT WARRANT THAT THE FUNCTIONS OR CONTENT CONTAINED IN THIS SITE WILL BE UNINTERRUPTED OR ERROR-FREE, THAT DEFECTS WILL BE CORRECTED, OR THAT THIS SITE OR THE SERVER THAT MAKES IT AVAILABLE ARE FREE OF VIRUSES, WORMS, TROJAN HORSES, OR OTHER HARMFUL COMPONENTS. THE COMPANY DOES NOT WARRANT OR MAKE ANY REPRESENTATION REGARDING USE, OR THE RESULT OF USE, OF THE CONTENT SOFTWARE, PRODUCTS, AND SERVICES IN TERMS OF ACCURACY, RELIABILITY, OR OTHERWISE. THE CONTENT SOFTWARE, PRODUCTS, AND SERVICES MAY INCLUDE TECHNICAL INACCURACIES OR TYPOGRAPHICAL ERRORS, AND THE COMPANY MAY MAKE CHANGES OR IMPROVEMENTS AT ANY TIME. YOU, AND NOT THE COMPANY, ASSUME THE ENTIRE COST OF ALL NECESSARY SERVICING, REPAIR OR CORRECTION IN THE EVENT OF ANY LOSS OR DAMAGE ARISING FROM THE USE OF THIS SITE OR ITS CONTENT.
THE COMPANY MAKES NO WARRANTIES THAT YOUR USE OF THE CONTENT WILL NOT INFRINGE THE RIGHTS OF OTHERS AND ASSUMES NO LIABILITY OR RESPONSIBILITY FOR ERRORS OR OMISSIONS IN SUCH CONTENT.